Patient Segmentation
What is segmentation?
We use segmentation to group people based on shared characteristics, needs, or behaviours. This allows us to tailor care delivery and policies to better meet the specific needs of each group.
When we do this for all groups we get healthier people and a healthier population.
What are the John Hopkins Adjusted Clinical Groups?
In BOB we use a well tested set of 11 segments/groups based on research by John Hopkins University. These are in the image above. Factors used for grouping include the number of conditions a person and how severe they are. This helps us decide what level of support they might need.
The categories break down into:
-
Low need (PNG 1-4) - people without significant health issues who need less intervention. Preventative care may stop them becoming unwell.
-
Moderate need (PNG 5-9) - people who have a condition that is well managed. They may need occasional support to remain stable.
-
High need (PNG 10-11) - people who have several conditions. They may need regular monitoring or a more coordinated approach.
You may have seen this score in your NHS App as "John Hopkins adjusted clinical groups system score
As we familiarise ourselves with the new system and adapt to its implementation, we kindly ask that patients refrain from contacting us regarding the reasons behind their assigned ratings. These ratings are automatically generated by an external algorithm and are not within our control.