Welcome to the Nuffield Practice
We hope you will find this a useful resource to help you to make good use of our services.
Our practice philosophy is to provide a high quality and caring service to our patients, which is accessible and considerate, in an open and friendly atmosphere. We believe in involving patients in their healthcare by open and effective communication. We recognise the value of each other and encourage the active participation of all our staff in improving the ways in which we deliver our service.
We are proud that ours is a training practice, accredited by the University of Oxford Deanery for training doctors in general practice.
COVID 19 VACCINATION
Vaccinations are being delivered according to priority groups identified by the Joint Committee of Vaccination and Immunisation (JCVI). The vaccinations will be given at our local vaccinating centre, which is the Windrush Medical Practice (Pfizer vaccine) or at the Nuffield Practice (Oxford Astra Zeneca vaccine) , and will be given by GPs, Practice Nurses and Pharmacists. When it is the right time for you to receive your vaccination, you will receive an invitation. This may be via the phone, or through a letter either from your GP or the national booking system. We know lots of people will be eager to get protected but we are asking people not to contact us to get an appointment as you will not be able to get one until you are contacted. We are currently calling patients aged16-64 with underlying health conditions (as at 4th March 2021)
We will contact you when it’s the right time for you, so please don’t contact us to seek a vaccine before then.
Invitations for COVID-19 vaccinations
If you are aged 50 or over and have not been vaccinated, please contact us on 01993 703641 option 8, or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..
We have made great progress in vaccinating our most vulnerable patients and we are now moving to the next three priority groups.
Priority Group 7: Age 60-64
Priority Group 8: Age 55- 59
Priority Group 9: Age 50 - 54
The number of patients in these groups is much larger than those we have done so far and we will shortly begin offering second doses to people 11-12 weeks after their first dose. Please be patient with us, we are working as fast as we can as supplies of the vaccine are delivered to us. Everyone will be vaccinated eventually and we will contact you if you are in one of the groups listed above but it could take us a few weeks to get through this next group and we want to prioritise those at highest risk. Please do not call the practice to check when you will get the vaccine. We need to keep phone lines open for those patients who are ill and need to talk to a GP.
We will update this information regularly and you can find more information on:
Oxfordshire CCG website - (oxfordshireccg.nhs.uk)
For general advice on the vaccine go to:- The NHS website - NHS (www.nhs.uk)
See link for Frequently Asked Questions:-Patient FAQ.pdf (oxfordshireccg.nhs.uk)
For more information, including patient information leaflets, go to:- COVID-19 vaccination programme - GOV.UK (www.gov.uk)
Coronavirus (COVID-19)
We would like to reassure all of our patients that we are running 'business as normal'. We are open and we are seeing those patients that need to be seen. We have social distancing measures in place, temperatures are taken of all patients that enter the building for an appointment, and we ask all patients to wear a face covering unless they are exempt. This covering can be a mask, a scarf, or something else and it must cover your face and your mouth.
- Check if you have coronavirus symptoms
Find out about the main symptoms of coronavirus and where to get medical advice if you think you have them.
- What to do if you or someone you live with has symptoms of coronavirus
Advice about staying at home (self-isolation) and looking after yourself if you or someone you live with has symptoms.
- Testing for coronavirus
Information about testing to check if you have coronavirus and understanding your test result.
- People at higher risk from coronavirus
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
- Coronavirus in children
Advice about symptoms of coronavirus in children, including when to get medical help if your child seems unwell.
- Social distancing advice and changes to everyday life because of coronavirus
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
- Links to more information about coronavirus
Links to government advice, information for health professionals and advice for other parts of the UK.
For further information go to nhs.uk/coronavirus or gov.uk/coronavirus.
For local informaiton go to: https://mailchi.mp/westoxon.gov.uk/covidsupportnews?e=5f722f3280
Zero Tolerance Statement
Our staff come to work to care for others, and it is important for all members of the public and out staff to be treated with respect.
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similary way.
We take seriously any threatening, abusive or violent behaviour againist any of our staff or patients. if a patient is violent or abusive, they will be asked to stop. if they persist, we may exercise our rights to take action to have them removed, immediately if necessary from our pratice list.
The practice considers thratening behaviour to be:
- Attempted or actual aggressive threatening physical actions made towards any member of staff.
- The use of aggressive, threatening or abusive language, (including raising of the voice, swearing and cursing, shouting) which threatens or intimidates staff.
In line with the rest of the NHS, and to ensure this is fully observed we have a Zero Tolerance policy in place, whereby any aggressive or violent behaviour towards our staff will not be tolerated under any circumstances.
Anyone giving verbal abuse to members of the staff will be sent a letter from the Practice stating that this behaviour will not be tolerated and may result in the removal from the Practice patient list. There will be no appeal process.
We hope that you will understand and welcome this policy which is in place for the best interest of our hard working staff as well as our patients.
What is eConsult?
NB eConsult is not available from 18.30 on Friday to 18.30 on Sunday
We now offer a service called eConsult which allows patients to contact our practice and clinicians for medical and administrative requests. Next time you need to contact the practice, click on the banner and fill out a request form.
eConsult is a free to use online consultation platform, which allows anyone registered at the practice to submit a medical or administrative request online at any time of the day, 7 days a week. Our team will review every request and make sure it is passed to the most relevant healthcare professional. If you need a face to face appointment we can arrange that for you, or it might even save you a trip to the practice. We will always get back to you by the end of the next working day, if not sooner.
LATEST CQC REPORT
If you would like to see a report on our last CQC inspection, please clck on the link below. If you would like to discuss the rating, please contact Catherine Simonini, Practice Manager.
