Clinical commissioning

The story so far...

In July 2010 the Government published a White Paper, Equity and Excellence: Liberating the NHS, setting out its long term vision for the NHS.

In order to shift decision-making as close as possible to patients, power and responsibility for commissioning services - the planning, designing and paying for your NHS services - will become the job of local groups of clinicians.

West Oxfordshire Locality Group (WOLG)

The Nuffield Practice is one of 8 local practices which joined together in a consortium of West Oxfordshire practices working together to develop and maintain local services for our patients. To find out more about this, visit the West Oxfordshire Locality Group (WOLG) website at www.wolg.org.uk.

WOLG is part of an Oxfordshire-wide consortium now known as the Oxfordshire Clinical Commissioning Group.

Oxfordshire Clinical Commissioning Group (OCCG)

There have been several stages in developing what are now known as clinical commissioning groups - you may have heard of 'practice based commissioning', and 'GP commissioning'. These ideas have been developed following feedback to the government and there will be a network of 'clinical commissioning groups' to develop the process further - Oxfordshire was quick to take up the challenge and there is an Oxfordshire Clinical Commissioning Group. There are lots of GPs involved already and the group is being expanded to include other health professionals.

The Oxfordshire Clinical Commissioning Group will be responsible for commissioning health services for Oxfordshire as soon as it is recognised that it has the ability to take on this task.. This will include planned and emergency hospital care, rehabilitation, most community services and mental health and learning disability services.

The Government is keen to involve local communities and patients - if you would like to find out more, visit the OCCG website at http://www.oxfordshireccg.nhs.uk/

Further information

Zero Tolerance Statement

Our staff come to work to care for others, and it is important for all members of the public and our staff to be treated with respect.
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similary way.

We take seriously any threatening, abusive or violent behaviour againist any of our staff or patients. if a patient is violent or abusive, they will be asked to stop. if they persist, we may exercise our rights to take action to have them removed, immediately if necessary from our pratice list.

The practice considers thratening behaviour to be:

Attempted or actual aggressive threatening physical actions made towards any member of staff.
The use of aggressive, threatening or abusive language, (including raising of the voice, swearing and cursing, shouting) which threatens or intimidates staff.
In line with the rest of the NHS, and to ensure this is fully observed we have a Zero Tolerance policy in place, whereby any aggressive or violent behaviour towards our staff will not be tolerated under any circumstances.

Anyone giving verbal abuse to members of the staff will be sent a letter from the Practice stating that this behaviour will not be tolerated and may result in the removal from the Practice patient list. There will be no appeal process.

We hope that you will understand and welcome this policy which is in place for the best interest of our hard working staff as well as our patients.

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