Contact us


Contact info

When you have a medical emergency call 999.

If you don't have a medical emergency but the surgery is closed and you are unable to wait until it is open again, call 111.

For prescription requests, please use your Patient Access service, or submit your requests in writing to the practice.

You can use our e-consult service instead of contacting us by phone for clinical questions, between the hours of 06:45 and 08:00 daily.

For general enquiries (including help on how to set up prescription requests via Patient Access) please write to: .

If you need to contact the Secretaries regarding appointments with Secondary Care, please write to:


Phone numbers

Phone:  01993 703641

Appointments: 01993 703641 Option 8

Out of Hours: 111


The Nuffield Practice,
Nuffield Health Centre,
Welch Way,
OX28 6JQ

Further information

Zero Tolerance Statement

Our staff come to work to care for others, and it is important for all members of the public and our staff to be treated with respect.
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similary way.

We take seriously any threatening, abusive or violent behaviour againist any of our staff or patients. if a patient is violent or abusive, they will be asked to stop. if they persist, we may exercise our rights to take action to have them removed, immediately if necessary from our pratice list.

The practice considers thratening behaviour to be:

Attempted or actual aggressive threatening physical actions made towards any member of staff.
The use of aggressive, threatening or abusive language, (including raising of the voice, swearing and cursing, shouting) which threatens or intimidates staff.
In line with the rest of the NHS, and to ensure this is fully observed we have a Zero Tolerance policy in place, whereby any aggressive or violent behaviour towards our staff will not be tolerated under any circumstances.

Anyone giving verbal abuse to members of the staff will be sent a letter from the Practice stating that this behaviour will not be tolerated and may result in the removal from the Practice patient list. There will be no appeal process.

We hope that you will understand and welcome this policy which is in place for the best interest of our hard working staff as well as our patients.

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