Community connect

Medicine that doesn't come in a tube or bottle!

Community Connect

Community Connect, a new Social Prescribing service which helps with people’s health and well-being, is now available at the Nuffield surgery. It links people with community activities to improve mental and physical wellbeing and reduce loneliness.

Social Prescribing is a way in which people living with long term conditions can get access to a variety of support services they need. Issues like help with getting a job, housing, debt management and social contact. Help with these things is often available through local authorities, charities and local community organisations. Social Prescribing means that the individual can build their support links by working with a Community Navigator who does know, or who has expertise in finding out, what is available. Following a referral from the GP, together with the Community Navigator, the individual can discuss their problems and identify the support that they need to manage their own health more effectively and meet their own personal goals.

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Find out more at: Community connect

Further information

Zero Tolerance Statement

Our staff come to work to care for others, and it is important for all members of the public and our staff to be treated with respect.
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similary way.

We take seriously any threatening, abusive or violent behaviour againist any of our staff or patients. if a patient is violent or abusive, they will be asked to stop. if they persist, we may exercise our rights to take action to have them removed, immediately if necessary from our pratice list.

The practice considers thratening behaviour to be:

Attempted or actual aggressive threatening physical actions made towards any member of staff.
The use of aggressive, threatening or abusive language, (including raising of the voice, swearing and cursing, shouting) which threatens or intimidates staff.
In line with the rest of the NHS, and to ensure this is fully observed we have a Zero Tolerance policy in place, whereby any aggressive or violent behaviour towards our staff will not be tolerated under any circumstances.

Anyone giving verbal abuse to members of the staff will be sent a letter from the Practice stating that this behaviour will not be tolerated and may result in the removal from the Practice patient list. There will be no appeal process.

We hope that you will understand and welcome this policy which is in place for the best interest of our hard working staff as well as our patients.

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